Return & Exchange Policy

We offer a 14-day return policy for defective, damaged, or incorrect items. Returns are free of charge. Please submit a return request through our Return Center with clear photos to assist in evaluation.

Why We Recommend an Exchange Instead of a Return

While we accept returns, we highly encourage exchanges. Exchanging your item is faster, easier, and more environmentally friendly, helping us reduce shipping delays and waste. It’s a quicker way to get the right item, whether it's a different size, color, or product.

Refunds

Once your return is confirmed, we will process a full refund to your original payment method.

For any inquiries, contact us at info@cidira.com.

Read our full return policy here.